Company Profile

Bharat IT Services Limited is a fully owned subsidiary of the dynamic business conglomerate, Sevak Limited (erstwhile Spice i2i) of Singapore which has diversified interests in Mobile Devices Retail, End to End ICT Solutions & Battery Electric Vehicles.

The Group has made “Innovation” as its core strategy for customer acquisition and retention. The recent foray into the Electric Vehicle Segment bears testimony to this belief.

Driven by the vision to be the most reliable and preferred partner provider of cutting-edge IT products and solutions that help our customers serve their customers better, the company has a leading presence in strategic IT verticals which include:

• Distribution of Specialized Peripherals which Automate Critical Bank Processes:

Passbook Printers:

Over 25 years of exclusive sales and support representation of Olivetti Products in India through our partnership with OLICOM for their range of specialized banking peripherals like passbook printers, retail printers & kiosk printers.We have revolutionized the way banks interface with their customers.

We introduced the concept of computerized passbook printing in the country in the early 1990s.

This is one process which has stood the test of time as more and more bank branches rely on passbook printers to provide satisfaction and assurance to their customers.

This product is sold and supported directly by us as well as through our network of system integrators like HP, Acer, CMS, Team Computers, Hitachi, Infinity etc.

Taking the process one step forward, we pioneered the concept of self service in passbook printing through customer operated kiosks. These kiosks are deployed in bank branches lobbies or within ATM enclosures and are available for use by the Banks customers 24 x 7.

The barcode based automation solution provided by us is ingenuously simple and cost effective as compared to other technologies prevalent outside India.

It also helps to divert traffic from the teller counters to the lobby thereby ensuring increased productivity of bank employees.

The Kiosk variant, PR2 Plus Scanner, is widely integrated by self service kiosk suppliers such as CMS, LIPI, Forbes, CBSL, Manipal Technologies, Inspirisys, Barrla, Albertsons, Gluck etc in their self-service offerings to banks.

SBI, the number one Bank in the country, has preferred our products for both teller and self-service environments.

Leading banks like PNB, OBC, Indian Bank, UCO Bank, IOB, Canara Bank, Corporation Bank, Bank of India and Bank of Maharashtra are some of the other major banks where our equipment is deployed to serve their customers.

Cheque Scanners:

We exclusively represent ARCA, a reputed international vendor in the field of cheque truncation & cash handling systems, for their range of cheque scanners, in India.

Our products are already integrated with all leading CTS applications such as NCR, Forbes, Newgen, Image Info, V Soft, Aperta etc so as to provide ready to use solutions for Public Sector Banks, Private Banks and Co operative Banks.

The CTS LS 150 UV Scanner is widely used by prestigious banks like SBI Group, PNB, Indian Bank, Bank of India, Bank of Maharashtra, OBC, Central Bank, HDFC Bank, Citi Corp, HSBC, Karur Vysya Bank, Tamil Nadu Mercantile Bank, Lakshmi Vilas Bank, IndusInd Bank, City Union Bank among others. With the newly launched LS40 UV, we intend to make a strong foray in the self service area where remote deposit capture kiosks are becoming the norm.

• Distribution of office Digital Signage Solutions:

Digital Signage Solutions

We have tied up with major OEM’s like L.G. Electronics, Samsung, Panasonic, Phillips, Hyundai as System Integrators for indoor and semi outdoor LED Professional Display based Signage Solutions, Interactive Display and Video walls and Xtreme Media for LED based Outdoor Video Walls.

Major customers include NTPC, IOCL, AIIMS, Army HQ, Ministry of Shipping, IIT, Future Group, Bhushan Steel, Bharat Electronics, PNB, SBI, Health Insurance TPA, ITC Maurya, National Science Centre, Bharat Electronics Ltd, Indian Meteorological Department etc.

IT Hardware and Service Solutions

Drawing upon the expertise of crack team of over 900 fully trained IT Engineers deployed at 20 offices across India covering 148 service locations, the company is a single window IT service partner for leading organizations across diverse businesses. Bharat IT Services Ltd is an ISO 9001:2015:, ISO 20000-1:2011 & ISO 27001:2013 certified company. All processes & transactions are based on an ERP platform, Microsoft Navision, leading to better control on all aspects of business resulting in enhanced customer experience. Bharat IT Services Ltd has in house high tech latest state of the art Test & Repair Centre giving us a cutting edge over competitors.

Turnkey IT services offered by the company includes

• IT Facility Management Services:

Scope of work includes complete management of IT infrastructure including DATA Centre, WAN/LAN management, hardware maintenance and deployment of engineers at site for different working shifts as per customer’s requirement.

• IT Network Management Services:

Scope of work covers high end Servers & Network management, Network Security including hardware maintenance of active and passive network components optimized to suit customer requirements.

• Annual Contracts for Maintenance of IT Hardware:

Scope of work includes support and services for all OEM products i.e. Computers & Peripherals, Servers, Printers and Scanners. We have team of experienced and certified engineers to take care of preventive maintenance, break-fix services, upgrades and end-user support of our clients. We offer customized maintenance services for multi vendor and multi brand IT products. We have also been identified by leading OEMs like IBM,HP, Acer, NCR, WIPRO and RICOH as their preferred service partner.

Our major clients are SBI Group, BOB, Bank of India, PNB, Indian Bank, City Union Bank, TMB, UCO Bank, DRDO-ASL, DRDL, NMRL, Arial Delivery Research & Development Establishment, HAL, BHEL, BEL, Rourkela Steel Plant, Munjal Showa Ltd, SEBI, Steel Authority of India Ltd, Oriental Insurance, New India Insurance, United India Insurance, ICAI, Wadia Institute of Himalayan Geology, Department of Post, RCF Kapurthala, IIM Lucknow, RBI, Chennai Metro Rail Ltd, Petroleum Explosive Safety Organization, BEML, Balmer Laurie etc